Contact Us

Online Appointment Booking

Booking an appointment online is quick and easy. Simply visit our portal and select a date and time that works for you.

You can also specify if you are interested in our specialized treatments for depression, anxiety, or treatment-resistant depression (TRD).

At our main Clinic, we are accepting 18 year and older

New patient can also pre-register and request appointment

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

We will provide patients who don’t have insurance, or who are not using insurance, an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected costs of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• You have the right to receive a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Frequently Asked Questions (FAQ)

Welcome to the SIA-LLC Frequently Asked Questions page. Here, we have compiled a list of common questions and answers to help you understand our services and how to access them. If you have any additional questions, please don’t hesitate to contact us.

General Information

What is SIA-LLC?

Southern Illinois Associates, LLC (SIA-LLC) is a mental health practice located in Maryville, IL. We provide comprehensive psychiatric care, counseling services, and specialized treatments for a range of mental health conditions, including depression, anxiety, and treatment-resistant depression (TRD).

Where is SIA-LLC located?

SIA-LLC is located at: 6805 IL 162, Maryville, IL 62062

How can I contact SIA-LLC?

You can contact us via phone at 618-288-5019,  or by filling out our online contact form. Our staff is available to assist you with any questions or concerns you may have.

Appointments

How do I book an appointment?

You can book an appointment by calling us at 618-288-5019,  or using our Online Booking Portal. We offer flexible scheduling to accommodate your needs, including same-day appointments.

Do you accept walk-in appointments?

Yes, our walk-in clinic is available for those who need immediate psychiatric care. We offer same-day appointments for individuals aged 15 and older. Visit us at 6805 IL 162, Maryville, IL 62062 for walk-in services.

What should I bring to my first appointment?

Please bring a valid ID, insurance card, a list of any current medications, and any relevant medical records. If you have completed any forms provided by our office prior to your appointment, please bring those as well.

Services

What services does SIA-LLC offer?

SIA-LLC offers a wide range of mental health services, including:

• Psychiatric Care: Medication management, transcranial magnetic stimulation (TMS), and esketamine therapy.
• Counseling Services: Individual, family, and group counseling.
• Walk-In Clinic: Immediate care for mental health crises and urgent needs.

What conditions do you treat?

We treat a variety of mental health conditions, including:

• Depression
• Anxiety
• Treatment-Resistant Depression (TRD)
• Bipolar Disorder
• Schizophrenia and Psychosis
• ADHD
• Substance Use Disorders

What is Treatment-Resistant Depression (TRD)?

Treatment-Resistant Depression (TRD) is a form of depression that does not respond to standard treatments such as antidepressant medications and psychotherapy. At SIA-LLC, we offer specialized treatments for TRD, including transcranial magnetic stimulation (TMS) and esketamine therapy.

Insurance and Payment

What insurance plans do you accept?

We accept a wide range of insurance plans. Please contact our office at 618-288-5019 to verify whether we accept your specific insurance provider. We also offer self-pay options for those without insurance coverage.

What are your payment policies?

Co-pays and any outstanding balances are due at the time of service. We accept cash, credit cards, and debit cards. For more detailed information on our payment policies, please contact our billing department at 618-288-5019.

Specialized Treatments

What is Transcranial Magnetic Stimulation (TMS)?

Transcranial Magnetic Stimulation (TMS) is a non-invasive treatment for depression that uses magnetic fields to stimulate nerve cells in the brain. It is typically used for patients who have not responded to traditional antidepressant medications.

What is Esketamine Therapy?

Esketamine therapy involves the use of a nasal spray containing esketamine, a medication approved for the treatment of treatment-resistant depression. It is administered under the supervision of a healthcare professional and is used in conjunction with an oral antidepressant.

Emergency and Crisis Situations

What should I do if I have a mental health emergency?

If you are experiencing a mental health emergency, please call 911 or go to the nearest emergency room immediately. You can also contact the National Suicide Prevention Lifeline at 1-800-273-8255 for immediate support.

Can I get immediate help at the SIA-LLC walk-in clinic?

Yes, our walk-in clinic is designed to provide immediate psychiatric care for those in need. We offer same-day appointments and are equipped to handle mental health crises. Visit us at 6805 IL 162, Maryville, IL 62062 for urgent assistance.

Additional Support

Do you offer telehealth services?

Yes, we offer telehealth services for certain appointments and follow-up visits. Please contact our office to learn more about our telehealth options and to schedule a virtual appointment.

How can I stay updated on SIA-LLC news and services?

You can stay updated by visiting our website regularly, following us on social media, and subscribing to our newsletter. We provide updates on new services, events, and important mental health information.

If you have any additional questions that are not addressed in this FAQ, please do not hesitate to contact us. We are here to support you and provide the information you need to access our services.